How to Troubleshoot an Electric Water Heater

A man is fixing an electric water heater by tightening the pipe nut.

Key takeaways:

If your electric water heater isn’t producing hot water, heating inconsistently, or making unusual noises, several common issues could be to blame. This guide walks you through simple troubleshooting steps—including checking the power supply, inspecting heating elements, resetting the thermostat, and identifying signs of sediment buildup—so you can quickly pinpoint the problem. Learn when DIY fixes are safe and when it’s time to call a professional to restore reliable hot water to your home.


Your electric water heater has gone out, and you are in a panic. You suddenly realize just how much of modern life revolves around your ability to access hot water on demand whenever you wish to do so. If you are fixing an electric water heater for the first time, the situation can feel even more stressful, but you are not alone. Many people resort to outright panic when they find themselves trying to deal with a malfunctioning electric water heater. The good news? You can use some of our simple troubleshooting steps to work on fixing the issue yourself and get out of this mess.

Always Turn off the Breaker Before You Begin

Your first step should always be to turn off the breaker to your water heater before proceeding with any other action. You are dealing with sensitive equipment, and you don’t want to place yourself in a situation where you could potentially become injured. Verify that the breaker has been successfully turned off by using a non-contact voltage tester before proceeding.

Power Issues Might be a Problem

One of the first culprits to look out for if your electric water heater isn’t responding as you expect is a potential power issue. It could be something as simple as a tripped breaker, and that can be an easy fix if you know what to look for. Look for the breaker and ensure you reset it from fully shut off to on. That may resolve the problem immediately.

What if You Don’t Have Enough Hot Water?

If you notice that you don’t have enough hot water to handle your daily activities or if you have no hot water at all, consider some of the potential root causes of this issue as well. Here are some examples of the things that could be a problem:

Thermostat Issues

If the thermostat in your electric water heater isn’t functioning correctly, you might run low on the hot water you need. Here are some reasons why this happens.

Sediment Buildup

Your electric water heater will suffer from reduced capacity if there is severe sediment buildup in the tank. This is something that occasionally happens, and you should get it flushed as soon as possible if you believe it’s causing problems with your electric water heater.

Undersized Water Heater

It is also possible that you are putting more strain on your water heater than necessary. If you have recently added more people to your household, the demand for hot water might have increased. Additionally, if you’ve brought in new appliances, this could further exceed the capacity of your water heater to handle the increased usage.

Check these potential sources of the problem and see if you can easily troubleshoot them to get your water heater back up to the required capacity.

What if Your Water Heater Is Making Odd Noises?

It is scary to hear your water heater making unexpected noises. Should that be the case, you need to first determine exactly what type of sound it is making. There are two main categories of sounds that you should concern yourself with:

Standard Elements Vibrating Causes Humming

It is often the case that standard elements within the water heater vibrate, causing a humming sound. In that case, you may need to switch to low-density elements within your water heater to stop the noise and resolve the problem.

Popping, Rumbling, or Crackling from Sediment Buildup

A likely cause here is sediment buildup. Your best course of action is to flush the water heater to remove some of that sediment and restore it to maximum capacity.

Don’t panic if your water heater starts to make odd noises. This happens from time to time, and your best option is to try to resolve the situation in a level-headed manner.

When Fixing an Electric Water Heater Calls for a Professional

If you find yourself unable to resolve issues with your water heater, it’s best to call in the professionals. We’re here to help restore your water heater to full working order quickly and efficiently. If you notice persistent tripping or leaking, don’t hesitate to reach out. We’re happy to assist with any problem, big or small.or both efficiency and safety.

Capital City Comfort Solutions