Customer service is very important to this company! I had a small issue but it was taken care of by the service manager right away. The customer service rep Julie is very sweet and the tech Mito was very professional and thorough

I can't recommend Capital City enough. They are prompt, professional, knowledgeable and above all else ethical. I have always had a good experience and would never use another company. Chandler was out yesterday, he took a lot of time explaining the issues and fixed it the same day. I received an email with a full report, photos and recommendations.

Tobin was great! Offered to bring me a cold beverage prior to arrival. Very polite and professional. Knew exactly how to take care of my AC unit without hesitation. Able to fix our problem the same day!

Tobin was absolutely outstanding! 10/10 would recommend!

We had Capital City Comfort Solutions help us with a smaller-size ductwork project. Jake and Tyler were amazing to work with! Very thorough, explained what they were doing along the way, and were very easy to communicate with during the project. The company itself handled all aspects of the projects professionally. We plan on using this company again once the main unit finally gives out. Thanks to Andrew, Micah, Tyler, and Jake. Y’all were awesome!

Tobin was excellent. His work was great.

Jake was on time and efficient, taking care of little things along with our regular maintenance call. Very polite and knowledgeable!

Spring 2025 update: this company is still rocking. Vito did a great job relocating existing air vents for a new house project. He was professional, friendly, and the work looks awesome above the house and in the crawl space!

This is an awesome local company. Capital City installed an HVAC unit in my home and they continue to service it. It's easy to set up an appointment, the office staff is awesome, and the field techs are very knowledable. They are always on-time, organized, and experts in their field. Can't ask for much more than that. Support local!

Update from March 2023: I still love this company! Steven did a great job setting up our system for the hot summer. He took extra time to test the temp at the vents and we discovered a closed vent. No wonder that room was cold during winter and hot during summer! Thanks Steven.

Back again with another 5 star review. James performed routine Spring service on our system and took his time to investigate and advise on a few other issues as well. Cap City just doesn’t miss. Thank you for your expertise and professionalism as always!

I’ve been using Capital City for my local business and couldn’t be happier with their service. Their quarterly maintenance plan keeps everything running smoothly, and their communication is top-notch—they always stay on top of scheduling and keep me informed. Our technician, Vito, was incredibly knowledgeable and took the time to explain everything thoroughly. It’s great to work with a company that’s reliable and professional. Highly recommend!

Dillon quickly found the leak in our system and gave awesome explanations and videos of our issue! He also was able to immediately give costs for the repair vs. the replacement which helped us to have confidence in our decision making. Dillon is super personable & professional! Very impressed!

Prompt, Informative, Efficient. Communication was fantastic. Highly recommended!

I recently had James Harrell perform maintenance on my furnace/AC unit. James was very professional and communicated very effectively in explaining some recommendations. James took time to explain some possible concerns and how to address them. I was very impressed by James' knowledge and communication at such a young age, something rarely found these days. I highly recommend James for any service calls.

We recently had the water heater replaced an
Jacob and Tyler where the Technicians installing water tank system if I could give it more than five stars, I really would their level professionalism and courtesy went beyond expectations. I truly trust the products and services that capital city offers.
Capital city also offered a check on Electrical panels to the house they discovered that our electrical panel had burnt out and a few of our outlets had stopped working, Jacob was the technician assisting with electrical. He was informative, professional worked hard on ensuring my home is safe from any possible fire. I sincerely appreciate that. He also installed lighting above our sink perfectly lining up the lights.
I highly recommend them and will call for future services.
There is no stress when they’re working in your home because the job is always done right ,professional and safety is their high priority

Jake was professional and thorough during our bi annual hvac inspection. We are very happy with Jake and capital city heating.

James and Connor installed a new inverter heat pump in our attic and it is fantastic! The heat truly feels like it’s coming from a furnace. They also replaced and rerouted the ductwork to create more space in the attic. The installers were very professional and did some quality work. Highly recommend these guys if you need a whole system replacement

Jake Roper was very professional and provided great service service!! Highly recommend

Great company to deal with. The technician Tobin was professional, thorough and knowledgeable. I requested an inspection and maintenance and the work done was worth it.

Capital city did an amazing job. James and Connor installed new ducting and an electric heat pump to my 1950s house in about 2.5 days. They were knowledgeable, professional, and punctual. They went above and beyond by pointing out a leak they found while in the crawl space and putting me in touch with a plumber. The system is working great. I will gladly recommend capital city to anyone needing hvac work.

Capital came out the same day to fix a leaking pipe. Tobin greeted me with a smile and I showed him what needed to be done. He was very thorough in his explanations and testing. Tobin ended up improving the piping design and did quality work.

Tobin did an Excellant job with our tuneup. Had capital city heating install two new units and am very happy with them. Fair price quick service. Honest company.

Jake did a great job. Had our two mains units cleaned and one Dryer vent cleaned out. Very nice guy

We've used Capital City to replace our AC, gas boiler, and hot water heater over the last few years. They also maintain all the mechanicals on a service contract. Very fair pricing. Honest assessments. Responsive to needs. Leave the place cleaner than when they arrive. Can't recommend them highly enough.

Tobin came to do our service check, and he was amazing! He was professional and a joy to have in the house. He explained the whole check and answered all my questions (even some that I probably should have known the answer to). I hope he comes back to do our next check. Highly recommend!!

Capital City Heating & Air is Great. Tobin was my technician today and he was very friendly & explained everything he was doing thought the process

Another great experience today! Vito was knowledgeable, communicative, and extremely nice. He made sure he answered all of my questions and addressed my concerns. Capital City is always great and timely! Vito went above and beyond to communicate.

Very patient and willing to explain multiple times.

The technician, Jake, was very thorough and helpful & communicated well.

Jacob serviced my two heat pumps today. Very nice young man. He did a fantastic job. He also replaced a part. He was very professional and answered my questions. I would recommend Jacob.

Andrew and Capital City have been top notch with keeping our HVAC up and running. Highly recommend them!

Outstanding service! Jake and Matt have been my technicians and both are great! Always prompt, friendly, professional, and thorough. Much appreciated!

Vito is great! He came and serviced our HVAC unit today and was very knowledgeable and kind. Explained some helpful tips as well.

Tobin was great to work with. He took time to explain and show me what he was doing and to tell me why. I am very pleased with the work he did.

Dillon is awesome did a great job

Capital City Technician (Toby) was professional courteous and on time.

I think you should give Carter a raise, promotion & really good holiday bonus!!! He was punctual, kind, very knowledgeable, and patient. He really did spend the time to look at every possible problem which also led us learning about a CO concern that I had. His communication with solving the issue with even as just the tenant was there and very much appreciated. Thank you, Carter!!!

Capital City Comfort Solutions provides the best service hands down, which I knew from the beginning when working with Chris and Andrew years ago on replacing a HVAC system. It is great to see how this Team has grown and, in a time, when Customer Service is lacking, it is comforting to know that Capital City keeps finding the right people and providing top notch Customer Service!

Thanks to following employees who helped us in the last few weeks: LaKeith for helping us with a vent situation in the bedroom closet, Tanner and Mitchell with our light situation in the laundry room, and finally Vito for the HVAC check up! Lastly, I cannot thank Hannah enough for being that calm and supporting person letting us know that someone will be out to take care of us!

Vito was very knowledgeable about our unit and helpful. He gave excellent advice in how to maintain the best flow of air. Thanks Vito!
City Scape Client

Our seriously ancient boiler required some significant repairs and relocation of some components of the system from the 2nd floor to the basement. Our general contractor, Granville Custom Builder, brought in 3 HVAC companies and 2 of them passed on the job. Capital City didn’t hesitate and were here in just a couple of business days. Technicians Andrew and Tyler showed up on time if not a little early around 8:30. This 2 man team worked so hard for so long (until nearly 4:00) without taking a single break not even for lunch. They ran up and down two sets of stairs countless times. We’ve hired what feels like a constant stream of trades for this old Fan house since 1997 and I honestly have never seen anything like it. Our boiler was back online the same day, working better than ever. We were so impressed we’ve switched to Capital City for the annual maintenance of both our heating and AC systems. Thanks so much Capital City with a HUGE shoutout to Andrew and Tyler!

Really great customer service and knowledgeable technician

Great experience - was able to schedule same day maintenance and all my questions were answered!

Jake was very professional and thorough! Got our heater working so fast! Very grateful!

Jake was at the house for scheduled maintenance today. He was courteous, friendly, and very thorough. Jake explained his findings clearly and offered straightforward options. We continue to be pleased with the service we receive from Capital City and their associates, of which Jake is a standout.

Capital City replaced my hot water heater yesterday and the guys could not have been better. Fatz and Quincy were friendly, professional and thorough. They wouldn’t leave until I was completely satisfied. Could not recommend this company more!!

Been very happy with our Capital City HVAC system, had it installed about a year ago and the team worked very efficiently, and just had our regular servicing done by Jake who did a great job and was very friendly, and we’ve had no issues with the HVAC system. Highly recommend!

Jake was such a pleasure to have doing our heating and air conditioning maintenance work. So kind, courteous and timely! Highly recommend this company as I've dealt with several technicians and they are all just top-notch.

Jake was incredibly friendly and thorough. He took the time to address everything properly, even addressing things we had never seen an HVAC tech with other companies do before. He also took the time to educate, ensuring that we understood the work that was being done, and how our system worked. He was very friendly and honest, and made sure he didn’t leave any of our questions unanswered. Based on our great experience with Jake, we highly recommend Capital City Comfort Solutions!