My entire experience with capital city has been amazing. Our 15 year old heat pump finally gave out right before the start of this heat wave. We had Rob come give an estimate and I really appreciated him being honest & upfront while giving a very competitive quote when compared to others. He even lent us two window units to use during the heat wave (100 degree weather for 3 days straight) to keep our house tolerable while we got put on the schedule for a replacement. Hunter & Andrew with the rest of their crew did a phenomenal job with the install despite having to deal with triple digits in the attic. I feel I am in great hands having this company service our unit in the future. You really can’t go wrong going with capital city if you need a new unit!

We first utilized Capital City when it was just Chris way back in the beginning. They are the only company that we have ever used in the home that we are in now besides the company that he used to work for. Their customer service is absolutely outstanding and their attention to detail is phenomenal. We had a complete system replaced yesterday and Hunter and Andrew were extremely professional, knowledgeable, and took exceptional care of my house while they were there. They also finished several hours earlier than expected which was a bonus! The install is perfectly clean and very neat . When Dillon came out last week to diagnose the issues that we were having, he was amazing as well. That was probably his second or third time there. I don't do a lot of reviews and I definitely don't leave a lot of five stars, but if I had the ability to leave a six I would. I have zero complaints with my experience with Capital City.

Tobin had excellent customer service and helped get our AC unit back and running again in no time. They said he would be here between 12 and 5 and he was here shortly after 12! So thankful for his efficiency and expertise.

Fantastic service. One of my units went out when it was over 100 degrees. Mr. Brett was able to come to my home in under 24 hours, identified the problem and fixed it immediately. Super friendly and professional. Thanks again!

Tobin did a great job diagnosing and repairing our AC on the hottest day of the year so far! Capital City was easy to coordinate with and Tobin was very clear on what he was doing and why.

Tanner & Jacob were fabulous workers. They worked really well together & made sure that I was pleased with their work. I had 3 chandeliers to be hung & they made sure the length pleased me & made them shorter as I requested. He checked my plug in kitchen & then brakes box & explained to me because of age it could easily catch fire. He gave me a quote & had them to install a new one. I would highly recommend them to everyone!!

Jake was amazing! He explained everything thoroughly and even showed the work that needed to be done. We always have a great experience with Capital City Comfort!

Tobin was amazing! He came back on a Saturday morning to make sure the problem was taken care of and we had AC for our baby in this crazy heat. He was professional, kind, and detail oriented. I’d highly recommend his services!

Many thanks to Tanner and Capital City Comfort Solutions! Always excellent service, quick replies when there are problems, and always fix what needs to be fixed. Thanks for wearing booties! Also, thanks for inadvertently fixing the dehumidifier! Highly recommended.

Very nice, professional and knowledgeable.

We’ve been using Capital City for several years at this point and it’s always a great experience. Today Jacob and Vito came over to do some general checking out of electrician and HVAC. They were both personable, timely, and clear with all their explanations. There was no hard sell, just facts and proposals. I appreciate both of them and the incredible office staff.

Excellent customer service.
I'm a new customer, had a 20yr old heat pump that finally needed to be replaced asap and the weather was hitting 85F+. Rob was very friendly, knowledgeable, fully explained my options, was ready to answer every question I threw at him, AND took the time to show me what needed to be replaced, installed, and why. He also provided us window units to keep us comfortable while we waited for the install, which I was not expecting. Andrew and Vito were very friendly, came on install day promptly at the scheduled time and got right to work. No lounging around, showed me my old air handler, explained what I could do to help improve the air quality in the house long term without making me feel like they were pushing me to buy something, and took the time to ensure my smart thermostat was configured properly. Took the window units back, cleaned up, and I was good to go.

There's more that they all helped me with, but I don't want to make this review too long. All three gentlemen exceeded my expectations and then some. If you are a potential new customer, I would strongly recommend this company. Seriously impressed with their work and customer service.

Capitol City also provides electrical services. Tanner and Hayden were professional, knowledgeable, and extremely courteous. These young men will do very well in this business due to their work ethic and attitude. They installed a whole home surge protector and several electrical outlets in our garage. Capitol City has also handled our HVAC needs for 6 years with a bi-annual service contract. We trust them explicitly.

Jake and Hunter did more than expected on my service call. I feel safe knowing my system was thoroughly checked. Thanks again guys!!!

Brett and Jacob provided excellent service. This company's communication with the client is outstanding! I highly recommend it. Thank you for the great service.

Thank you to Capital City Comfort Solutions for setting up our service call with Tobin great personality and professionalism.T hank you Tobin

Jacob Holley came out today for a safety electrical inspection. He was super friendly, let me know what we could improve on and helped me decide how to prioritize our needs. It was awesome!

Jacob Holley did an amazing job. He was very informative and provided outstanding service. Would highly recommend!

We just had a new AC put in on May 30, 2025 by Dillon and Hayden from Capital City. We are very pleased with the service, the install and the price. Both were a pleasure to work with! We would definitely recommend Capital City to family and friends.

We are so impressed by this company. All of the technicians and people we have interacted with have been outstanding. This is the second time I have interacted with Jake Roper , the technician that came out, and he is super professional and really friendly. He answered my questions and fixed the problem fast. Highly recommend!

I have been a customer for 5 years and purchased an upstairs A/C-Furnace and downstairs furnace unit from them. Andrew Cox my service rep gave good advice on selecting a new unit.
Over 5 years I have found excellent customer service and knowledgeable technicians are their trademark. I had my furnace go out during the Thanksgiving holiday and the owner made sure the issue was fixed immediately. Likewise an issue with my A/C unit had a technician out within a couple of hours. Motivated employees.

Jake was very professional and knowledgeable about our heating and air conditioning! He communicated the length of the service and any issues he noticed during the inspection - he let me know services he would recommend to improve the system and if those were a priority. We will definitely continue to use their service!

Tobin was a delight. He was professional and knowledgeable also. He explained everything he was doing. He was friendly and seemed genuinely concerned about issues. It was definitely a 5 ⭐️ ⭐️⭐️⭐️⭐️ experience.

Tobin Fitch- very professional & helpful

Tobin did an excellent job today very satisfied 100% thanks again Capital for awesome job. I like the Electrician inspection to that was great.

Awesome job! Very professional and detailed!

Jacob Holley came and installed a whole home surge protector. He was kind and professional and explained everything he did very well.

Colin and Jacob was amazing, very knowledgeable, quick and prompt I will definitely recommend this company even the from desk lady Julie was a major help. I appreciate the service that was provided and will be recommending to others I know! Awesome job team !!!!

My ac went out on a Saturday they arrive on Sunday and got us up and going again. Vito was the technician and he was nice, polite, and knowledgeable.

Tobin was amazing and incredibly friendly, they do great work and with the maintenance plan you can't go wrong.

5/17, since I can't add another, I will expand, Vito came out today (Saturday) since I had another issue, the unit is over 10 years old and its time to replace, super friendly and professional, coming to check the area and see what they can do about a new unit. Will update once it's been replaced. Keeping 5 Stars with them so far, they are awesome.

I’ve had a really great experience with Capital City Comfort Solutions! Their customer service (calling in & emailing) has been a noticeably better experience than other electric companies I've worked with!
For the electrical work, Colin and Jacob helped a ton during my kitchen remodel, and I couldn’t be happier with how everything turned out. They were incredibly knowledgeable, professional, and willing to take the time to explain what they’re doing and why. I really appreciated how thorough and detail-oriented they were throughout the whole process--it made the whole project feel a lot less stressful. Highly recommend!

Noah and Jacob amazing. My go to from now on !!!!! Finally found great Electrian at a great price !!!!

Jake is the best! Will request him every time! Very knowledgeable and did an excellent job.

Jake was excellent! Wonderful service and high quality work. Would recommend to anyone and everyone!

I wanted to give some time before leaving a review. We had consulted other HVAC companies that had various opinions on what was wrong with our system that wasn’t correct.I searched for a new company as my husband chose another company that mis diagnosed our system which at that point cost us $2500+ (that's another story) This company had very good reviews so we went with them.

Rob (Robert) is the Comfort advisor that came to our home after the tech Brett did his assessment of the system. Which my husband appreciated his honesty in not trying to inflate costs. After speaking with Rob he gave us the cost to replace the outdoor unit and indoor coil at half the cost of what the last company was charging.

Rob was straight forward (New Yorker Like us) and wasn't pushy and no up selling. We appreciate his candor and when I had questions he was quick to respond to my texts and answer promptly . Vito installed the system and he too was personable per my husband.

We definitely would recommend this company! Our system is running beautifully! Finance office Thank You! Rob is so confident in the company that he works for and it shows in his actions.

Thank you Capital City Comfort Solutions and especially to Jacob Holley for troubleshooting and repairing several electrical issues from work that was previously performed by others. Thank you for your courtesy, professionalism and expertise. So very much appreciated. Cheers to you!

Jacob Holly was great! Extremely professional and knowledgeable. I can't speak highly enough of the professionalism provided by this company and employees like Jacob!

This is from my very recent experience with the electrician by the name of Jacob Holley.
he has been an amazing help at our house,
As he have been here to help replace our electric panel a few months ago, now today he replaced a light switch that blew out. I want to give a very huge thank you too capital city comfort solutions, if you call in to this company for any electrical work, specifically ask for Jacob as he is a true professional at his job, THANKS AGAIN! The Merchent Family is glad to have you here.

Jacob Holley provided prompt excellent service to our home electrical systems. He explained all issues and corrected them quickly.

Jacob and crew were prompt, professional efficient and communicative in the supply and installation process. Jacob Holley, project lead, did a geat job in managing our project . We'd recommend Capital City Comfort for any work of this type.

Jacob Holley provided us with an electrical safety inspection for our home. He was very professional, extremely knowledgeable, and super friendly. Jacob was very detailed and took time to answer all the questions we had regarding his recommendations. I highly recommend this service to ensure that your home is up to date with code and a safe space for your family.

Tobin came to our rescue today and got our AC back up and running in no time! He was super friendly, helpful, and clearly knew what he was doing. The cost was very reasonable, and the whole experience was smooth and stress-free. We’ll definitely be calling them again for any future needs—highly recommend!

Capital City is my first choice for HVAC installs and repairs. Tyler and Jacob were friendly, helpful, and worked quietly while I was at my home working. I've been working with them for 2 years now, and they provide excellent service at a great value.

What a great experience with Capital City Comfort Solutions! Everyone was timely & professional. The estimator, Rob Garner, was knowledgeable, efficient & fun. We discussed options and i got a reasonable estimate (w/financing options) on the spot. Agreed & the install took place the following day (AC only). The technicians Jacob Haas & Tyler were very nice, respectful & efficient. They also put up with 3 barking dogs all day. Afterwards, Jacob explained everything they installed (new AC, handler & thermostat). When you get estimates for home improvements, they're usually not that far apart but customer service makes all the difference & these folks have it.

This company is fantastic. Great quality work. They are proactive and helpful. Also wonderful people - Tobin is the best!

Jake is friendly , informative, and thorough. Very much appreciated his hard work!

Jake R. was amazing. I really appreciate when someone is able to explain things in a manner a 8th grader can understand. He took his time and was deliberate in his efforts. Definitely explained what was necessary vs nice to have. Also gave recommendations depending on the primary goal…longevity vs cost savings. Highly recommend.

Jake did a great job during my seasonal maintenance service. He was thorough, knowledgeable, and didn’t pressure me to buy anything extra—which I really appreciated. Overall, a very professional and pleasant experience.